Internet Banking & Spotlight integration for seamless online services.
FINARCH TECH CONSULTANTS
Digital Banking Architecture for a Connected Future
We specialise in Temenos Infinity implementations, support, and digital transformation for banks across the Middle East, Asia, Africa, and Europe.
- On-site leadership by senior consultants
- Temenos Infinity expertise (Retail + Corporate)
- Direct experience with top banks in MEA & Europe
- Agile and SLA-driven approach
OUR SERVICES
Our Core Banking & Digital Solutions
Temenos Digital Banking 'Infinity' Implementation
Deliver seamless, customer-centric digital banking experiences with expert Infinity setup tailored to your institution’s needs.
Temenos Mobile Fabric as Middleware
Integrate core banking, card systems, and advanced security through Fabric middleware for smooth, secure operations.
Annual Maintenance Contracts (AMC)
End-to-end L1, L2, and L3 support with SLA tracking to keep your systems stable, secure, and always up-to-date.
Implementations & Upgrades
Retail, SME, Corporate banking, and onboarding/eKYC solutions implemented and upgraded for scale and compliance.
Systems Integration
Seamlessly connect APIs, biometrics, KYC, payments, and Spotlight/Fabric modules for unified financial ecosystems.
Consulting
Expert guidance in system architecture, performance optimisation, and regulatory compliance to future-proof your banking platform.
Training
Comprehensive Infinity training programmes to empower teams with hands-on expertise and best practices.
CASE STUDIES
Trusted by Leading Financial Institutions
We’ve partnered with banks and financial institutions across the globe to implement Temenos Infinity, build digital apps, and deliver ongoing support — driving measurable impact and innovation in every engagement.
Sohar International (Oman)
Corporate B2B module with full L1–L3 support services.
NBO (Oman)
Multiple retail digital apps improving accessibility and reach.
Nouvobanq (Seychelles)
SME & Retail Infinity support with customer-focused enhancements.
AGB (Sudan)
Retail & Corporate Infinity implementation to modernise digital banking.
FIFA Clearing House (France)
Infinity digital banking platform for secure, global payments.
SLA & Support Model
Timely response and resolution across all priorities, with regional availability and 24/7 coverage for critical incidents.
Critical
1 hr response / same-day resolution
Major
4 hr response / 1–3 days resolution
Medium
1 day response / 3–5 days resolution
Low
2 days response / 5–10 days resolution
Additional Info
Availability
Sun–Thu (Gulf regions), Mon–Fri (other regions)
24/7 Support
Critical issues covered around the clock
Scope
Covers both incident resolution and development support
Engagement Models
Choose the model that best fits your project needs, with options for stability, flexibility, and on-site presence.
Fixed-price AMC (annual)
Time & Material (change requests)
Optional On-site Add-on
Training
